We treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances set out below). We keep it on a secure server and we fully comply with all applicable UK Data Protection and consumer legislation.
What Data Do we collect?
When you shop on nettlegreen.co.uk we will ask you to input Personal Information such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password. We may also collect, and our third party providers of advertisements and content may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website. We will also keep a record of your shopping history and any email correspondence between you and us. Some or all of this data is securly held outside the EU.
What do you do with this data?
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
We use your information only for the following purposes:
- Processing your orders
- For statistical or survey purposes to improve this Website and its services to you
- To serve website content and advertisements to you
- To administer this website
- If you consent, to notify you of products or special offers that may be of interest to you
You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.
When you create a shopping account while ordering online you will be given the option to receive information from Nettle Green Ltd by post, e-mail or telephone, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick or un-tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at hello@nettlegreen or clikcing on the unsubscribe link contained within that email.
Your Personal Information may be disclosed to reputable third parties who will help process your order. Nettle Green Ltd requires all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. We will not release your Personal Information to any company outside Nettle Green Ltd for mailing or marketing purposes without your consent.
You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information we are entitled to do so.
Cookies are small text files that web sites can send to your computer. A cookie can be thought of as an internet user's identification card, which tells a web site when the user has returned. Cookies are not computer programs, and can't read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a user's e-mail address etc. They only contain and transfer to the web site as much information as the users themselves have disclosed to that web site.
The European Union Directive on Privacy and Electronic Communications (the "Directive") recognises that cookies are a "legitimate and useful tool" for many activities, including verifying the identity of web site users. The Directive makes it compulsory for web sites to inform users if cookies are being used (which is exactly what we are doing here!), and to provide some information on how cookies are used.
You can find more information on this subject at www.aboutcookies.org. Lastly, the Directive places an obligation on web sites to make users aware that they can set their computers to reject cookies. You will find the instructions on how to do this at www.aboutcookies.org. However, you should be aware that the Nettle Green website (in common with most other shopping web sites) will not work without cookies.